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Article 9
XM/Sirius have (temporarily?) canceled two punk rock stations, Fungus 53 and Sirius Punk, and are redirecting listeners to a 24-hour station “dedicated to Australian hard rock act AC/DC.” We’ve been...
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Sirius XM May Be Preparing for Bankruptcy
According to the NYT, Sirius XM owes $175 Million by the end of February and it may not be able to pay up. Bankruptcy may very well be in the cards for the Satellite Radio super-organism. The article...
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Sirius Streaming Radio Not Working For Some Customers
Sirus-XM charges for access to its Sirius Music Player, but for the past few days, some customers can’t get it to work. One of them in this forum says it only connects after Howard Stern is over, and...
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Executive Contact Information For Sirius XM Satellite Radio
Next time your satellite radio goes on the fritz, use the following magic number to solve your Sirius XM problems… Eric writes: After being an XM customer for 6 years and seeing the programming slide...
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Letter To Sirius/XM Executives Ends Zombie Credit Card Charges
Olivia recently wrote in to share her story of success in sending an executive e-mail carpet bomb to Sirius/XM Sattelite Radio. She writes that the company has been billing her credit card for $44.79...
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XM Radio: Useful Service, Useless Customer Service
Bruin likes XM satellite radio. Well, the service. Not the customer service. The confusion and incompetence that he encountered while trying to simply get the account permissions stream radio programs...
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SiriusXM 'Everything' Plan Does Not, In Fact, Include Everything
If you were signing up for a plan called the “Sirius Everything Plan,” don’t you think that it would include…well, everything? At least, all of the programming that new car owners get to sample with...
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Finally, You Can Get A Multi-Subscription Discount If You Have Both Sirius...
Satellite radio wonder-twins Sirius and XM have been together for three years now. Customers often whine to us: why can’t we get multi-subscription discounts when they subscribe to both Sirius and XM....
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Sirius XM: Two Companies With Single Mission To Confuse Customers
When satellite radio providers Sirius and XM merged almost half a decade ago, consumers and regulators feared that the combined company would begin to act like a fearsome monopoly with a stranglehold...
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Best Buy Needs Your Personal Info To Sell An XM Radio Receiver, Can’t Tell...
Here’s what Ted wanted. He already has an XM Radio subscription, and he wanted to buy a replacement radio. His was broken, but Best Buy carries them, and Best Buy stores are everywhere. It couldn’t be...
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SiriusXM Swaps ’40s Music For Billy Joel, Learns That People Really Love ’40s...
If you’ve never had SiriusXM satellite radio, you might not be familiar with their station “’40s on 4.” It’s exactly what it sounds like: songs from the first half of this century that your...
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